Turning verified resource data into public good infrastructure.
Connect 211 uses AI to expand Information & Referral Systems’ capacity, while making it easier for healthcare, government, and startups to get trusted directory data.
Connecting people to help.
20+
statewide directories
600K
searches / day
300K
services published
Integrating enterprises.
Adding capacity to I&Rs.
Help is a complex web of local relationships and services that often aren’t visible on the internet. It’s expensive to check whether that kind of service infomration is still accurate.
By connecting people who steward data across any community, and organizations of any size, we reduce the cost and increase the accuracy of directory data.
Who we serve.
211 and I&R
We help Information & Referral systems do more by modernizing directory data and turning it into revenue.
Enterprises
Directory data you can trust. Available to healthcare, government, and care coordination partners.
Stakeholder directed.
Our founding principles came from our customers:
- Open source software to promote transparency, shared ownership, and avoid lock-in.
- Support open standards from Open Referral to boost your interoperability and portability.
- Software as a service to support and further develop community solutions.
We aren’t building our software, we’re building yours.
Services
User Facing
Turnkey solutions for finding help using only the highest quality directory data available.
Online Resource Directory
Mobile App
Enterprise Integrations
Access directory data for use in your own systems and solutions.
Search API
HSDA API
EPIC Integration
Data Publishing
Our pipelines standardize, clean, and enhance source data for greater consistency and ease of use.
Orchestration
From our blog
Updates, knowledge sharing, case studies, and more.
-
Tackling Entity Resolution Across Resource Directory Data Sets: Lessons From the ServiceNet Team
·
Contributors:David Botos, Head of Engineering – Connect 211Greg Bloom, Director – Open Referral On Open Referral’s blog, we recently posted about our Resource Record-Matcher: an open source AI-powered directory data collaboration tool. As I wrote there, “At Connect211, we work with human service referral providers in more than twenty states to ‘orchestrate’ resource data pipelines,…
-
Connect 211 Stakeholder Meetup Q2 2025
·
We are on a mission to provide make 211s the cool kid on the block with amazing technology solutions that also generate revenue for you. We could never do this without voracious feedback from our stakeholders. This is a chance for us to share what’s new and exciting, and also gather feedback from you about…
-
Updates to resource URL structure.
·
We are long overdue for an update. The full version will come shortly; we have been working overtime to release some significant updates and onboard exciting new clients. However, there is something that a few of our clients have noticed, and I want to talk about it now. Our search engine is deep linked, meaning…