Online Resource Directory
Looking for help should be easy and intuitive no matter who you are.
The Resource Directory is our first and most recognizable software product. It answers the question: “How do I share complex yet feature-rich directory data with people in an easy-to-use way?”
Deployed in more than 20 states, with funding and feedback from dozens of stakeholders, this is the most comprehensive, open source directory software on the planet.
Let us help you serve your audience best. Learn more today:
Extend your ecosystem.
The Resource Directory works as a standalone app that integrates with your existing content website and I&R software, making adoption more cost-effective and less risky.
Further, this creates a valuable separation of concerns: you can now change others systems without impacting your public resource directory.
Features
Multi-lingual
Search in other languages. Data is translated in the database itself to control costs, even for high-international-traffic websites.
Safety Exit
Give users an escape hatch when getting caught looking for help may cause harm.
Accessible
VPAT for WCAG 2.2 compliance, an optional text-size adjustor, and scrupulous attention to accessibility during development.
Deep linked
Share any resource or search via webpage, SMS, email, etc., and users will see exactly what you do
AI Search
Use plain language to easily navigate otherwise technical and challenging directories.
Analytics / reporting
Built-in analytics dashboards that show all key reporting metrics, including user count, top searches, search geography, and more.
Service area filtering
Filter out resources that don’t service a specified location by default, thanks to Data Orchestration enrichment.
Save Favorites
Users may create a free, secure account to save frequently used resources.
Other Features
- Advanced query logic option for complex AND/OR conditions.
- Add hidden keyword fields that are searchable but not displayed.
- Load resources by your source system IDs in order to create public mail-merge-style resource lists.
- Share by email, social, or SMS. You can even send SMS shares from your own number via Twilio.
Customize to your organization.
- Manage content, logo, colors, and more from your Dashboard.
- Custom layout builder for Search Results cards and Resource Details.
- Add custom fields and attributes. Good for supporting slightly non-standard government program information and more.
- Turn any enumerated source data into filters and eligibility criteria to aid users.
Customize to your organization.
- Manage content, logo, colors, and more from your Dashboard.
- Custom layout builder for Search Results cards and Resource Details.
- Add custom fields and attributes. Good for supporting slightly non-standard government program information and more.
- Turn any enumerated source data into filters and eligibility criteria to aid users.
Open source.
This codebase is open source in its entirety, helping our clients avoid vendor lock-in while providing more options and greater ownership.
Cost effective.
Self hosted and multi-tenant architecture means we can aggressively control costs while delivering super high value.
Book a Demo
Calls are short, fun, and full of new information. Schedule a call today.
Thanks.
Resource Directory has been built with critical feedback and funding from many of our stakeholders, including:
- Washington 211
- Virginia 211
- Illinois 211
- Pennsylvania 211
- Grant County ACH (Washington State)
- Within Reach / Help Me Grow
- Helpline Center 211 (South Dakota)
- Utah 211
- Minnesota Board On Aging
